WELCOME TO OUR PATRONS WITH DISABILITIES

ACCESSIBILITY


The Supreme Court welcomes our patrons with disabilities and wishes to publish our commitment to making court employment opportunities, programs and services accessible to all persons. Any person wishing to request an accommodation in order to participate in our employment process or court proceedings should utilize the ADA Accommodations Request Form, (available in PDF or HTML) if possible. Such requests should be addressed as follows:

Procedures for Non-Employee Users of Court Facilities, Programs, or Activities

1. Patrons conducting business in the Clerk of Court’s Office may address their requests for accommodation directly to the Clerk of Court or his designee in person, by calling (504) 310-2300 or through the Louisiana Relay Center TDD/TTY 1-800-846-5277, voice 1-800-947-5277.

2. Other persons, except for job applicants (see below), requiring accommodations should submit a written request or complete the accommodation request form and send it to the ADA Ombudsman, Judicial Administrator's Office, 400 Royal Street, Ste. 1190, New Orleans, LA 70130-8101. The ADA Ombudsman may also be contacted at (504) 310-2550, or through the Louisiana Relay Center TDD/TTY 1-800-846-5277, voice 1-800-947-5277.

3. Requests for accommodations must be made as far in advance as possible but no less than five (5) working days from the date upon which it is needed.

4. All accommodation requests shall include a description of the accommodation sought, along with a statement about the impairment that requires such accommodation. The Court or its designee may request additional information about the qualifying impairment if it is deemed necessary.

5. When an accommodation request is received, the Ombudsman will confer with the individual requesting the accommodation and the manager of the area where the accommodation is needed to discuss and evaluate the effectiveness of the accommodation. Requests which involve Court Rules shall be referred to the Administrative Conference for consideration.

6. The Ombudsman will help coordinate provision of the requested accommodation or, with the approval of the Chief Justice, a suitable and effective alternative may be offered in the event that the original accommodation requested is not feasible.

7. The Ombudsman shall contact the requestor to offer the accommodation. A record of the requestor’s response is made. If the requestor rejects the accommodation offered, he/she is notified of the right to file a complaint in the manner outlined below.

Procedures for Job Applicants

1. Job applicants may request reasonable accommodation from any Human Resource Office employee with whom he/she has contact during the application process or he/she may contact the Human Resource Office at (504) 310-2317, or through the Louisiana Relay Center TDD/TTY 1-800-846-5277, voice 1-800-947-5277.

2. All accommodation requests (preferably written) shall include a description of the accommodation sought, along with a statement about the impairment that requires such accommodation. Additional information about the qualifying impairment may be requested if it is deemed necessary.

3. The Human Resource Director or designee will confer with the applicant, evaluate the request, and arrange for the provision of the requested accommodation. If provision of the accommodation requested is not feasible, with the approval of the Chief Justice, a suitably effective alternative may be substituted.

4. The job applicant shall be notified of the accommodations which will be made. If the accommodation offered is rejected, he/she shall be advised of the right to file a complaint in the manner outlined below.


COMPLAINTS

Individuals with disabilities (non-employees) who believe they have been discriminated against with regard to access to employment, services, programs, or activities at the Supreme Court may file a complaint with the Court’s ADA Compliance Coordinator/Complaint Processing Officer at: 400 Royal Street, Suite 1190, New Orleans, LA 70130-8101. The telephone number is (504) 310-2550. This number may also be reached through the Louisiana Relay Center TDD/TTY 1-800-846-5277, voice 1-800-947-5277. Upon receipt of a complaint, the ADA Compliance Coordinator shall review the complaint, notify the Chief Justice and propose a resolution. The approved resolution shall then be communicated with the complainant.

Employees with complaints should utilize the Court’s Procedure for Problem Resolution.

LIST OF CONTACTS

Requests for accommodation should be directed to the following individuals through the sources listed below or by using the Louisiana Relay Center TDD/TTY 1-800-846-5277, voice 1-800-947-5277.

Court Facility, Program, or Activity:

Lauren McHugh Rocha, ADA Ombudsman
Deputy Judicial Administrator/General Counsel
Louisiana Supreme Court
Office of the Judicial Administrator
400 Royal Street, Suite 1190
New Orleans, LA 70130
Telephone: (504) 310-2550; Fax: (504) 310-2587

E-mail: lrocha@lasc.org



Employment - Applicants and Employees:

Veronica Cheneau, Human Resource Director
Supreme Court of Louisiana
400 Royal Street, Suite 1190
New Orleans, LA 70130-8101
Phone (504) 310-2317; fax (504) 310-2624
E-mail: vcheneau@lasc.org


Clerk of Court’s Office:

John T. Olivier, Clerk of Court
Supreme Court of Louisiana
400 Royal Street, Suite 4200
New Orleans, LA 70130-8102
Phone (504) 310-2301; fax (504) 310-2325
email: jolivier@lasc.org